I have a couple of dedicated servers in Europe. Lately I started to notice high jitter for traffic coming from USA.
After couple of MTRs and trace routes, I found that the source of the jitter (and sometimes packet loss) is one of the routes of tier1 (5th hop is multiple different IPs belongs to level3, one of them add high jitter and some packet loss).
Created support issue with the hosting company, but they are clueless. Moving from this hosting company to another one doesn't guarantee a solution because Level3 is used everywhere (and same problem can happen with other tier1).
Any recommendations to solve this problem?
Is there any way to tell my packets (UDP) to prevent this bad link? Can I talk to tier1 directly?
- Running voip and audio streaming servers; which are sensitive to jitter.
- Jitter is sometimes acceptable (less than 50ms), but it many times jump to 200ms and occasionally reaches 500ms.
EDIT3: - After trying MTR over and over, I noticed that sometimes packets pass through different tier1 networks (sometimes teliasonera and sometimes level3). And jitter increases when this happens. It seems that there is big difference is speed between providers.