I would like to give brief background, Please go through the below details:-
- Palo Alto firewalls have bug for Software version 5.0.12 (Confirmed by PA TAC team)
- This bug will not hamper the user traffic but potentially may cause outage resulting in isolation
- As per PA, The firewalls those have uptime of more than 365 days will loose their configuration due to this bug
- Hence PA team have suggested firewall reboot as a work around and later to upgrade the firewall to latest version
Hence as per PA TAC teams recommendation, We have rebooted one of the firewall but have lost the management for the same. If someone have faced/facing this issue then would really appreciate response.
Thanks a lot and have a great day ahead.
Rgds // Rounak