I just bought this router. All I've done so far is change the default password. I threw the latest firmware on a USB stick, shoved that in the computer (there is other stuff on the USB stick, and I wasn't sure how the router would deal with it if I put it in the router's USB port), and pointed the firmware update tool at the file. I hit start/OK/whatever it said. Well, that was a good 30-40 minutes ago, and it's just displaying a barbershop-like sideways progress bar, and the red diag light is flashing on the device.
Is this thing dead or do I have to keep waiting? If it's dead, how do I fix it? I can't seem to find any info about this online, and I haven't the faintest idea how to ask in Cisco's communities (just keeps telling me access denied when I try to create an account there).