This is my first time using stack exchange. Let me give a brief backstory. I work at a company, we have multiple phone lines. One of the phone lines was cancelled but had a phone hooked up to it. I am attempting to move that phone to the an existing but open number that we have from the POTS provider.
Onto the question... I am looking at the box provided by POTS service provider. There is a typical 66 punch down block but I am working in the box next to that where it looks like the wires are punched down again in some sort of goo? I've attached two pictures down below because I doubt that I am explaining it correctly.
I am unsure of how to make a connection with the goo in there. I have tried putting the wires in all sorts of ways. I have tried looking this question up online but was unable to find any sort of information. Specifically I am working the the brown pair that is on the bottom row to the most right. They are in the spot they need to go in and they feel somewhat snug in there, but I believe I am not making a solid connection. If anyone has any experience/ knowledge of this and can tell make how to make a connection here it would be greatly appreciated.