I work at an office connected to a domain network.

The network is connected to an office wifi router. The router is connected to all office's PCs and devices. Some PCs are connected with cable, and some printers by wifi.

The problem is that windows 10 cannot discover PCs and printers beyond the router (Other PCs and printers beyond the router answer to pings and hostnames).

The office router is a Tenda W311R+

I asked to the network manager to get me access to all the network, but he said that "my router is probably bad configured", and offered no solution.

Should I configure the router as bridge (¿or switch?), to have access to all the printers and PCs?

I need to access all the PC and printers of the company, on both sides of the router.

These are two different connections:

  • On the first one, I plug the PC right to the wall (to the company LAN)
  • On the second one, I have the PC connected to a Wifi router, whose wan is connected to the wall

two alternatives

On the first alternative, my PC has access to all the printers and PCs on the company LAN. This is a screen capture of windows explorer:

Wall plug IPconfig

But I need to plug to the router, and it disconnects me from all the company printers and PCs.

This is a screen capture of windows explorer when I'm connected to the WiFi router. I lose access to all devices out of the office:

Wifi router enter image description here

New contributor
hokisajam is a new contributor to this site. Take care in asking for clarification, commenting, and answering. Check out our Code of Conduct.

put on hold as off-topic by Ron Maupin yesterday

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "NE is a site for to ask and provide answers about professionally managed networks in a business environment. Your question falls outside the areas our community decided are on topic. Please visit the help center for more details. If you disagree with this closure, please ask on Network Engineering Meta." – Ron Maupin
If this question can be reworded to fit the rules in the help center, please edit the question.

  • Please edit your question to include more detail. We need, at least, a good description or diagram of the network, the network device models, and the network device configurations. Speculation and guessing are off-topic here, and we do not have enough information to do anything but guess. – Ron Maupin Sep 14 at 14:06
  • @I edited and added diagrams. Is this right? – hokisajam yesterday
  • Ar you running a routing protocol between the routers? What are the router models and configurations? The host configurations are off-topic here, as are consumer-grade devices. – Ron Maupin yesterday
  • Unfortunately, questions about networks you do not directly control are off-topic here, as are questions about consumer-grade devices and host configurations. – Ron Maupin yesterday
  • @Ron Maupin I directly control this part of the network, but I will try to move the question to a more appropiate forum,as soon as I find which one is the best. – hokisajam yesterday

Browse other questions tagged or ask your own question.