I'm trying to back up a Cisco ISE server (version 22.214.171.1249 patch 4) via sftp.
I configuered a repo via the web gui. I added the hostkey (for the backup server) via the command line. I make sure the path exsites on the backup server. I then start a backup via the web gui using the repo that I just set up. The back up jumps to %20, %45, %60, and then %100. I then see the status saying the backup was a success.
The problem is that no backup actually happens. I don't see the files in the web gui under "History for Repository". I also don't see the backups on the backup server.
Via the ISE console I use the command
sh repository "rep name" I just get a message saying that it's empty.
If I run the command
show backup status I get the following:
%% Configuration backup status %% ---------------------------- % backup name: test5 % repository: test % start date: Thu May 08 % scheduled: no % triggered from: Admin web UI % host: ISESERVER.xxx.yyy % status: backup test5-CFG-140508-1317.tar.gpg to repository test: success %% Operation backup status %% ------------------------ % No data found. Try 'show backup history' or ISE operation audit report
On the back up server I'm not seeing a connection from the ISE server even attempted.
Any ideas on how to move forward with this?
I checked the backup servers SSH logs and it looks like the ISE service account is able to login but then the session is immediately closed.
May 12 10:51:18 BACKUPSERVER sshd: Accepted password for SERVICE_ACCOUNT from 126.96.36.199 port 47558 ssh2 May 12 10:51:18 BACKUPSERVER sshd: pam_unix(sshd:session): session opened for user SERVICE_ACCOUNT by (uid=0) May 12 10:51:18 BACKUPSERVER sshd: pam_unix(sshd:session): session closed for user SERVICE_ACCOUNT