If two devices have the same MAC address and are connected to the same switch, it can cause network connectivity issues and can be difficult to determine which device is causing the problem. Here are some steps you can take to solve this issue:
Check the physical connections: Make sure that the cables connecting the devices to the switch are properly connected and functioning. Swap out the cables to see if that resolves the issue.
Identify the devices: Use the switch's port status or network monitoring tools to identify the two devices that have the same MAC address. Once you have identified the devices, you can try to determine which one is causing the issue.
Update firmware: If the devices are network cards or other devices that can be updated, update the firmware to see if that resolves the issue.
Configure MAC address: If the two devices have the same MAC address because they were incorrectly configured or cloned, you can reconfigure or reset the MAC address on one of the devices to a unique address.
Disable one device: If all else fails, you can disable one of the devices to see if that resolves the issue. This can help you identify which device is causing the problem and troubleshoot further.
If none of these steps work, it may be necessary to replace one of the devices to ensure that the network operates properly.