I have a client who had ADSL (1500/256), and in an attempt to get her a faster connection, she tried to churn to a different provider.
Long story short, the other provider will not supply adsl because the line quality is too poor (or) she is too far from the exchange.
When she tried to reinstate the connection with the previous provider (it had to be cancelled and codes removed for the new provider to try), they are now saying the same thing.
So apparently there is no ADSL codes on the line, but when I was onsite the other evening I noticed that the modem still had line sync. How is this possible?
Does that mean she probably could get ADSL back if "a" provider would activate an account for the modem to authenticate to?