I like simple things. My desire for simplicity made me proficient in disentangling complex matters. I've been using my problem solving and troubleshooting skills to deliver the best service in Network Operations Center (NOC) and Network & Voice Support for the last 10 years.
During my career, I have seen people stuck in complicated processes and mindsets. If there was a question within my wheelhouse, I was the person with the answers. If I didn’t have the answers, I knew where to find them. In doing so, I became passionate in sharing that knowledge.