I've completed the installation of my CUCM 11.5 using a bootable .iso file. Now I'm trying to install CUC for the voicemail and can't get it done because there isn't a bootable .iso only a regular .iso file. I've followed the instructions at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/install_upgrade/guide/10xcuciumgx/10xcuciumg010.html#81415 Where it says to edit the settings to first boot into bios and change the boot order to cdrom first, hd second and still vmware gets all the way down to network boot.

What am I missing?


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    Commented Feb 21, 2018 at 17:16

1 Answer 1


From http://htluo.blogspot.ca/2010/04/how-to-make-non-bootable-iso-image.html

Make a non-bootable ISO image bootable For whatever reason, Cisco only post "non-bootable" ISO images on CCO for download. In some urgent situations, you might need a bootable disc to recover the system (or your client/boss would shoot you in the head). Here's the procedure to make a non-bootable ISO image bootable.

Before you continue, be aware that this procedure is NOT approved by Cisco. Neither Cisco nor I will be responsible for any loss caused by this.

Any bootable disc has to follow "El Torito" specification. No exception for Cisco discs. The only difference between a bootable disc and non-bootable disc is the "boot sector". Thus the solution is very simple - extract the boot sector from a bootable disc and inject it into a non-bootable disc.

The boot sector is a very small file (usually less than 10k). And the boot sector is usually content independent (i.e. you may extract the boot sector from CUCM 7.1.3 and inject it into 7.1.5). You may save the boot sector on your USB thumb drive and keep it handy.

To extract/inject the boot sector, you need some disc image tools like UltraISO. (You may also use other ISO tools with similar features)

Step 1: Get the boot file

There are two ways to get a boot file - extract from the DVD's file system (regardless bootable or not) or extract from a bootable DVD's boot sector.

Option 1: Extract from DVD's file system (regardless bootable or not)

This option is preferred as you don't have to find another bootable disc or ISO file.

The boot file should be available on any CUCM DVD, regardless bootable or not. It is located in the "isolinux" folder. File name is isolinux.bin.

Extract and save the isolinux.bin file to your hard drive. We'll need to use that later.

Option 2: Extract the boot sector from a bootable DVD

If for some reason, you were not able to find/extract the isolinux.bin file, you may extract the boot file from a bootable disc (or ISO image).

Put a bootable CUCM disc into the DVD drive and launch UltraISO. Go to menu "Bootable > Extract Boot File from CD/DVD..."

Save the file to your hard drive as a "boot info file" (bif). In our example, we call it "boot.bif"

Step 2: Inject the boot file

Open the non-bootable image in UltraISO. Go to menu "Bootable". Make sure "Generate Bootinfotable" was checked (it will NOT work without this option). Then choose "Load Boot File...".

Choose the boot file we saved before (isolinux.bin or boot.bif).

Note that the image type changed to "Bootable".

Now, you may go to "File > Save As" to save the bootable image to an ISO file. Then you may burn the ISO to a disc with your favorite disc burner software.

  • Link-only answers are highly discouraged because links go stale. Please edit your answer to include the relevant information, and include the link to give proper attribution.
    – Ron Maupin
    Commented Oct 1, 2017 at 17:39
  • Please give proper attribution where it is due. (I have edited the question to reference the source).
    – JFL
    Commented Mar 1, 2018 at 20:23

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