We bought IS5031 switch and found only top 18 ports works. The website says
This stand-alone switch is available as an 18-port switch that can be field upgraded to a 36-port switch
But no further instruction is shown for this upgrade. What shall we do for this upgrade? Thanks.
Contact your reseller and purchase the appropriate license key. See the part numbers at the bottom of the datasheet. They will need the serial number and then provide you with a license key.
Log into the switch CLI and enter the provided license key:
switch (config) # license install PROVIDED-KEY
The other 18 ports should now work.
